What does success mean for marketeers, heading into the head winds of lead generation. In today’s digital age, marketers are constantly on the lookout for strategies that can yield quick…
Read More
As we reflect on the insightful discussions and revelations shared at the recent Customer Service Symposium in Cape Town, it becomes evident that we are standing at a pivotal moment…
Read More
Picture this: You're on an online shopping spree, hunting for the perfect desk, couch, shoes, bag, etc. Frustratingly, the chatbot you turn to for help serves up irrelevant choices, and…
Read More