Experience the future of customer service
Streamline patient interactions by automating appointment scheduling, answering FAQs, and providing timely reminders, improving efficiency and patient experience. Optimize B2B communications by automating order placements, shipment tracking and inventory inquiries for more efficient and cost effective operations.
Hospitality (Hotels, Spas, Restaurants)
Transform guest experiences by seamlessly automating reservations, addressing inquiries, and offering personalized recommendations.
This not only alleviates staff workload and stress but also fosters more meaningful interactions between staff and guests, ensuring an exceptional level of service.
Transportation and Travel
Transform your car rental, ride-sharing, or travel agency business by automating bookings, FAQs, order and shipment tracking, real-time updates, and efficient handling of common inquiries. Ensure seamless communication across channels and swift resolution of requests for better user experiences and operational efficiency.
Post-Sales Service
Enhance post-sales service for any industry by offering 24/7 automated support, efficiently managing inquiries, scheduling maintenance or repairs, and facilitating up/cross-selling. Track service requests and get instant troubleshooting, ensuring swift resolutions and improved customer satisfaction.
AIVA in Action: WhatsApp Chat
- Pretrained and ready to use
- Available 24/7
- Appointment booking, cancellations, and changes
- Q&A, confirmations and reminders
- Automated backend processes (calendar scheduling, CRM entry, forwarding to a payment system, etc.)
AIVA in Action: Phone call
Available 24/7, pretrained and ready to use for the following use cases:
- Customer service/call center( Q&A and information retrieval)
- Sales & admin (order processing B2B and B2C)
- Technical support
- Training and education